Key Points

the rug and carpet Cleaning process

1. Dust Removal From the Front And Back:
   Your rug will have all dust removed with a specialised beating machine, we go over the entire rug.

2. Colour Testing To Guard Against Colour Run
   Spot tests are given to the rug in order to know how best to proceed with any areas that might be sensitive to colour run.

3. Fully Submerged Hand Wash
   Under freshwater and with the use of natural non-acidic shampoo we clean your rug throughout, from foundation to pile in the traditional way.

4. Excess Water Removal
   Your rug will be placed inside a centrifuge where it will be spun safely to remove excess clean water and improve the drying time.

5. Air Dried
   We never use heat or unnatural methods for drying! This can be dangerous and potentially cause serious damage. Instead, we allow for air to circulate throughout and provide the safest original techniques along with the use of dehumidifiers.

6. Resetting The Pile
   The fresh pile of your rug is hoovered one last time and brushed by hand to reset the pile, allowing for it to be as good as new and soft underfoot!

Trust is the greatest asset within our reputation and is the reason we have so many return customers. That is why we initially identify your rug with a verified team member giving a face to face consultation. We highlight all areas in need of work with no obligation on your part. We are also happy to discuss the origins and history of your rug and cover any questions or concerns. Once complete checkup is given we take receipt of your goods with all relevant information noted, this is your proof of work and the total price. We guarantee to have no hidden charges! After the specialist rug cleaning process is completed we will call you to arrange a convenient time for delivery. This usually occurs within two weeks and we deliver back to your door. Help is also given in putting the rug back where you want with no extra charge.

Our Advice

Why should I repair My Oriental Rug?

Small damage to your rug is essential to fix as soon as possible. A little maintenance on your rug will not only keep it looking beautiful but will also help stop any further damage and greater expense down the line. Generally, the common areas to get damaged are the fringes and the selvedge along the length of the rug. Over time wear and tear from daily use and vacuuming causes these areas to become frayed. Once this happens the main body of the rug is in danger as these act as a protective barrier, holding in the knots of your rug. Catching it before it gets too severe is therefore highly recommended especially with antique Oriental rugs.

More sever damage to a handmade rug such as flooding, moth damage and or fire damage is also undertaken in our rug repair workshop. All work is carried out by our team, under our strict supervision using traditional methods. Handmade rugs are always repaired by hand guaranteed. 

We restore all types of handmade rugs, from Oriental silk rugs to Antique tribal rugs. Dealing with each rug on a case by case basis, we give you a thorough explanation of what we would need to do and exactly how we do it in the comfort of your home. Our collection and delivery service is always carried out by a qualified expert and we welcome any questions you may have.

All Restoration Carried Out By Hand

• Moth Infestation

• Flood Damage

• Colour Run Removal

• Selvedge Repairs

• Fringe Renewal

• Re-Piling Missing Knots

• Foundation Rebuilding

• Tears and Holes